Terms of service
Terms of Service
These Terms apply to purchases made through our website for delivery within Australia.
1. Acceptance of Terms
By accessing or using the SweetTailz website, you agree to be bound by these Terms of Service, including all applicable laws and regulations. If you do not agree with any part of these Terms, you should not use this website.
SweetTailz reserves the right to update or modify these Terms at any time. Changes will take effect immediately upon being posted on this page.
2. Website Access & Modifications
SweetTailz may, when reasonably necessary:
- Modify, update, or remove any content or features on the website
- Restrict or suspend access if these Terms are violated
- Temporarily or permanently discontinue parts of the website
We do not guarantee uninterrupted or error-free access to the website.
3. Product Information & Accuracy
We make every effort to display accurate product descriptions, pricing, and availability. However, errors may occasionally occur. If an error affects your order, we will contact you promptly to provide the option to proceed or cancel the order.
Product images are for illustrative purposes and may vary slightly from the actual product.
4. Orders & Payments
All orders placed through the SweetTailz website are subject to acceptance and availability.
We reserve the right to refuse or cancel any order, including but not limited to cases of pricing errors, suspected fraud, or violations of these Terms.
Payments are processed securely through third-party payment providers. SweetTailz does not store or have access to your full payment details.
5. Shipping, Returns & Refunds
Shipping, returns, and refunds are governed by our Shipping Policy and Return & Refund Policy, which form part of these Terms of Service.
Please review these policies carefully before making a purchase.
6. Intellectual Property
All content on this website, including text, images, logos, graphics, and design elements, is the property of SweetTailz or its content partners and is protected by applicable intellectual property laws.
You may view or print portions of the website for personal, non-commercial use only. Any reproduction, distribution, or commercial use without prior written consent is prohibited.
7. Trademarks
All trademarks, logos, and brand identifiers displayed on this website are owned by SweetTailz or their respective owners. Nothing on this website grants any license or right to use such trademarks without written permission.
8. Third-Party Links
This website may include links to third-party websites for convenience. SweetTailz does not control and is not responsible for the content, policies, or practices of third-party websites.
Accessing third-party sites is done at your own risk.
9. Cookies & Website Usage
SweetTailz uses cookies and similar technologies to enhance website functionality and user experience.
You may disable cookies in your browser settings; however, doing so may limit access to certain features of the website.
10. User-Generated Content
If you submit content to the website (such as reviews or comments), you confirm that:
- The content is accurate, lawful, and does not infringe third-party rights
- You own the content or have permission to submit it
By submitting content, you grant SweetTailz a non-exclusive, royalty-free license to use, display, or reproduce the content for website and marketing purposes. SweetTailz reserves the right to moderate or remove content that violates these Terms.
11. Limitation of Liability
To the fullest extent permitted by applicable law, SweetTailz shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use this website or products purchased through it.
Nothing in these Terms limits your statutory consumer rights.
12. Viruses & Security
While we take reasonable measures to maintain website security, SweetTailz does not guarantee that the website will be free from viruses or harmful components.
Users are responsible for ensuring appropriate protection for their devices.
13. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of Victoria, Australia, and the federal laws of Australia applicable therein.
14. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
15. Contact Information
For any questions regarding these Terms of Service, please contact us:
Email: contact@sweettailz.com
Address: 8 Dani Court, Rowville, Victoria 3178, Australia